This policy explains how ConfigTower handles personal information on the marketing website and within the ConfigTower software platform ("Services"). We use only essential cookies and do not run analytics on this site.

Scope

This policy applies to visitors of the marketing site and users who access the Services through a customer account. It does not cover third-party services that may be linked from the site.

Information collected

If you submit the contact form, we collect the information you provide, such as name, email, company, role, and message content. When you use the Services, we process account identifiers, access controls, audit log entries, and technical telemetry needed to operate and secure the platform.

Customer data

Customer data includes configuration metadata, targeting rules, release definitions, feature flags, and content templates you create in the Services. You control this data and determine what is submitted or shared with ConfigTower.

How we use information

We use information to operate, maintain, and improve the Services, to respond to inquiries, and to provide customer support. We do not sell personal data.

Legal bases

We process personal data based on consent (for marketing inquiries), contract performance (to deliver the Services), and legitimate interests such as security, fraud prevention, and service reliability.

Data sharing

We may share data with trusted service providers who process information on our behalf for hosting, support, and security. Providers are required to protect data and use it only for authorized purposes.

International transfers

If data is transferred internationally, we use appropriate safeguards consistent with applicable data protection laws.

Security

We implement administrative, technical, and physical safeguards designed to protect personal information, including access controls, audit logging, and monitoring for security events.

Data retention

We retain information only as long as necessary for the purposes described in this policy or as required by law. Contact form data may be retained to manage ongoing business inquiries. Retention for customer data is governed by the applicable subscription terms.

Cookies

We use a single essential cookie to remember your cookie consent choice. No analytics cookies are used.

Your rights

Depending on your location, you may have rights to access, update, or delete your personal information, and to object to or restrict certain processing. To exercise these rights, contact us using the main site form.

Children's privacy

The Services are not directed to children under 16, and we do not knowingly collect personal information from children.

Changes to this policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.

Contact

For privacy questions, use the contact form on the main site.